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Frequent questions
CUSTOMER SERVICE
Frequently asked questions
How do you clean the back of your teeth?
Each Zens Pro brush head is expertly designed with bristles that cover all surface areas of your teeth, including the front, back and top. All bristles vibrate at the same time to wash the entire surface of each tooth at once.
Is Zens Pro recommended for people with disabilities?
Yes. Zens Pro is the best toothbrush on the market to help people with disabilities brush independently, particularly for children with muscle weakness, lack of mobility, reduced motor function and sensory disorders. We've heard rave reviews from customers with autism spectrum disorder, cerebral palsy, and more.
Should I replace the mouthpiece?
Yes, Zens Pro is a sonic toothbrush. Sonic toothbrushes have vibrating brush heads that move the bristles from side to side at high speeds. Sonic brushes are estimated to have 10,000 - 30,000 vibrations per minute, compared to a maximum of 7,500 rotations per minute FOR a standard oscillation toothbrush (small circular heads that rotate back and forth). This extra-fast movement of sonic brush heads means more tartar is removed compared to oscillating brush heads.
Has Zens Pro been ADA cleared?
Each AutoBrush brush head is specifically designed to use the ADA (American Dental Association) approved BASS brushing technique, brushing all tooth surfaces at a 45º angle.
How often should I replace my brush head?
We recommend changing them every 4 months to obtain the best results. For this we recommend the Zens PRO™️ + 2 heads pack to have guaranteed one-year coverage.
What makes Zens Pro different?
Zens Pro features the first-ever nylon brush head. Its dentist-grade nylon filaments provide stronger, more efficient brushing and a better overall washing experience. Unlike the silicone brush head, the Zens Pro uses a two-sided format. In just 30 seconds it inserts up to 58,000 filaments, brushing with the power of 20 toothbrushes in 1.
Thousands of people around the world have tested the effectiveness of ItaHeat™. The original product made of the highest quality comes to your hands.
When you place the order we will process it immediately, you do not assume any shipping costs. The package will be delivered to you free of charge through a courier company. You will be able to control the status of your order at all times thanks to our 100% automatic tracking service.